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Job Title: Secretary / Receptionist
 
Location: Abilene
 
Department: All Departments
 
Reports To: Store Manager
 
Supervises:
 
Job Function:

Responsible for helping customers and the office to operate smoothly.

 
Job Essential Duties:

May include some or all of the following.  Other duties may be assigned.
 

  • Answer multi-line phone, transfer calls to appropriate people, take accurate messages with the correct names and phone numbers then give to the appropriate person.
  • Provide excellent customer service no matter what project you may be working on by greeting customers as they come into the office area, offering everyone a bottle of water or a soft drink, and by always having a smile in your voice on the phone.
  • Assist branch manager, salesmen, parts personnel, and service personnel as needed tasks arise.  Examples of these tasks may be:  Typing Purchase Orders, Typing Invoices, Typing Quotations, Proof read and submit documents to John Deere Credit, Help with “month end” paperwork, assist Service Manager by reconciling labor log entries each day, and assist Service Writer by posting comments on customer work orders.
  • Perform general office duties such as faxing, copying, scanning, and filing.
  • Learn and become proficient on our computer systems such as the JDIS System (entering rentals, printing Inventory Reports (MIM), Customertrax (Customer Data Base), EDA Rainmaker (Customer information), John Deere Website, Excel, Word, and any others that may be required.
  • Distribute the mail and on occasions take mail to Post Office and or UPS or FedEx.
  • Monitor the use of the various sales brochures, and documents and keep manager aware of when we are getting low so we can order prior to running out.
  • Other duties may be assigned.

 
Skills & Qualifications:

  • A minimum of 1 years’ experience in a customer service position or accounting position is required.  
  • High school diploma or equivalent. 
  • Good communication skills.
  • Positive disposition.
  • Prompt and dependable.
  • A general understanding of the organization. 
  • Well organized and has the ability to handle several tasks at the same time. 
  • Good computer skills including word processing and spreadsheet application.    
  • Or any equivalent combination of education, experience, skills and abilities that enable the individual to perform the primary duties of the position. 

Amarillo, TX

11500 I-40 East
PO Box 31388
Amarillo, TX 79120
806-335-1681

Lubbock, TX

3405 E. Slaton Highway
Lubbock, TX 79404
806-748-4700 (or 806-763-0473)

Abilene, TX

1111 East Hwy 80
Abilene, TX 79601
325-677-2291

Midland/Odessa, TX

12230 W. Hwy 191
Midland, TX 79707
432-580-3337

San Angelo, TX

5550 Link Rd
San Angelo, TX 76904
325-651-3337

Wichita Falls, TX

2800 Central E. Freeway
Wichita Falls, TX 76301
940-322-3337

Broken Bow, OK

4061 S. Hwy 259
Broken Bow, OK 74728
(580) 584-3222

Enid, OK

1300 West Chestnut Ave.
Enid, OK 73703
(580) 233-5000

Tulsa (Sand Springs), OK

1100 W Wekiwa Rd
Sand Springs, OK 74063
(918) 245-5926

McAlester, OK

6325 E US HWY 270
McAlester, OK 74501
(918) 423-2555