Yellowhouse Machinery Co. is filling the position of Service Writer. We offer a clean, professional and friendly work environment. We provide competitive compensation and a team atmosphere. We offer an excellent benefit program including uniforms, paid vacation, medical, dental and 401K.




 

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Job Title: Service Writer
 
Location: Wichita Falls
 
Department: Service Department
 
Reports To: Service Manager or Service Location Manager
 
Supervises: None
 
Job Function:

  • Fields internal and external customer inquiries to the Service Department
  • Opens work orders as directed by the Service Manager/Shop Foreman and maintains control until they are closed and invoiced
  • Maintains the service library with current information (for example, files bulletins, manuals, multi-media, etc.) under the direct supervision of the Service Manager
  • Maintains Service Department filing and records
  • Updates customer profiles using equipment, hours, or other information from the customer work orders
  • Maintains accessories and supplies and prepares replacement orders
  • May prepare Service Technician efficiency reports
  • May process warranty and/or product improvement claims including the computation of charges, submission and follow-up

 
Job Essential Duties:

Assist the Service Manager in maintaining accurate and on-time reports and records relative to the service Department's operation within the dealership.

 
Skills & Qualifications:

  • Basic knowledge of accounting practices
  • Ability to use standard desktop load applications such as Microsoft Office and Internet functions
  • Knowledge of office procedures
  • General understanding of mechanical/technical terms is preferred
  • High School Diploma or equivalent experience

Amarillo, TX

11500 I-40 East
PO Box 31388
Amarillo, TX 79120
806-335-1681

Lubbock, TX

3405 E. Slaton Highway
Lubbock, TX 79404
806-748-4700 (or 806-763-0473)

Abilene, TX

1111 East Hwy 80
Abilene, TX 79601
325-677-2291

Midland/Odessa, TX

12230 W. Hwy 191
Midland, TX 79707
432-580-3337

San Angelo, TX

5550 Link Rd
San Angelo, TX 76904
325-651-3337

Wichita Falls, TX

2800 Central E. Freeway
Wichita Falls, TX 76301
940-322-3337

Broken Bow, OK

4061 S. Hwy 259
Broken Bow, OK 74728
(580) 584-3222

Enid, OK

1300 West Chestnut Ave.
Enid, OK 73703
(580) 233-5000

Tulsa (Sand Springs), OK

1100 W Wekiwa Rd
Sand Springs, OK 74063
(918) 245-5926

McAlester, OK

6325 E US HWY 270
McAlester, OK 74501
(918) 423-2555